1. Who is Windstream?
Windstream is a leading provider of advanced network communications and technology solutions for consumers, small businesses, enterprise organizations and carrier partners across the U.S.

2. Can I keep my email address?
Absolutely! We believe our email address is part of our identity and we like you just the way you are.

3. Will my service change?
There is no change in your service as a result of the merger. You will continue to access and use all of your EarthLink services the same way you always have.

4. Who will I call for support?
You will continue to contact EarthLink for support as you always have. You can chat with us or call us at 888-EarthLink (888-327-8454).

5. Why is EarthLink doing this?
Windstream and EarthLink are a natural fit. By bringing together our high-quality assets and talented teams, we will be able to offer our customers better innovation, enhanced product offerings, and service that exceeds all of your expectations.

6. I love EarthLink because they are independent. Will I still love EarthLink?
Yes! Today’s announcement will not change anything about your EarthLink service. We are committed to serving our customers in the same way we always have – with quality products and award winning customer support.

7. Is there anything else I need to know?
We are incredibly excited about what the future holds for us and for our continued relationship with you. We will use this site keep you informed as we move toward completing this transaction. We couldn’t have done this without you and serving you effectively remains our highest priority!

8. I still have questions, who should I ask?
You can send us an email at consumer@elnk.com

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